Place your desired product/s in the shopping basket and proceed to checkout. Fill in your details and proceed to payment. We currently take credit card payments through Paypal. Once you click “Proceed to Paypal” in the checkout you will be directed to the Paypal interface to finish the payment. Please follow the instructions.
If you would wish to pay by bank transfer or Swish (Sweden), send us an e-mail and we’ll help you out!
CUSTOM ORDER PROCESS
Choose your product, get your measurement and head over to our ORDER FORM page.
Fill in the form, including full name, address and contact information. Here you will see your total sum.
Once we receive your order, we will manually process it and get back to you with estimated delivery time and an invoice with payment instructions. We currently offer payment through international bank transfer or Paypal invoice.
Once payment is received, your order will be moved into the production queue.
In stock non custom made products can be returned for a full refund within 14days of receiving your order. The product/s need to be unused and in same condition as received.
Please note that custom tailored backpacks or bespoke gear are made just for you, which means we can not accept cancellations or returns once the order is placed. Please make absolutely sure the measurements you submit are accurate!
This of course does not apply if you would receive a faulty or wrong product, in which case we’ll make it right! (See our warranty below.)
We aim to make great gear, we are however simply humans and sometimes things just go wrong. If something with your product would not meet your expectations, please be so kind and let us know. We always do our utmost to make it right! We stand by our products and craftsmanship for the lifetime of the product. This does not mean forever, but for the reasonable lifespan of the particular product under the usage it was designed for.
As part of our efforts on a sustainable business model, we offer very affordable repairs if the elements would get the upper hand, or maybe you just had a bad day and drove your bag over with the car… If we made it (meaning it’s our product), we will repair it to a functional state at self cost.